MyChart Support
MyChart is the secure, online platform for 博彩网站 Health patients. Sign in to see your health information, schedule appointments, join a video visit, connect with doctors and more.
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For Apple or Android mobile devices, get the MyChart app from the Apple App Store or Google Play.
Find MyChart help
- Set up MyChart two-step verification
- Recover your username or password
- Prepare for a MyChart virtual video visit
- Create an account. Visit MyChart to sign up.
- Still have questions? Contact us at 503-494-5252, Monday-Friday, 7 a.m.-6 p.m.
MyChart two-step verification
Starting April 12, 2025, you need to use two-step verification to sign in to MyChart.
What is MyChart two-step verification?
Two-step verification, also known as two-factor authentication, adds security to your MyChart account. It keeps your information safer by requiring a second step to sign in.
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After entering your MyChart username and password, you will enter a one-time code to complete the sign in process.
How to turn on MyChart two-step verification
It only takes a few minutes to add two-step verification in MyChart. Follow these steps on your computer or mobile device.
1: Sign in to MyChart
Contact us
MyChart technical support
- 503-494-5252
- Monday-Friday, 7 a.m.-6 p.m.
Mobile device: Use the MyChart app.
2: Go to two-step verification
Computer
On the “Two-Step Verification is now needed” page, click “Next.”
Mobile device
Click the “Turn on Two-Step Verification” button.
3: Verify your identity
- Confirm your email and/or phone.
- Choose how you want to receive your one-time code: Email or text message.
4: Check your phone or email for the code
- If it doesn’t arrive in 1 or 2 minutes, click “Resend code.”
- If you still don’t see the code, click “Back” or “Verify Your Identity” and try resending it to your email or phone.
5: Type or copy and paste the code into MyChart
6: Make sure “Skip security code next time I’m on this device” or “Trust this device” is checked
- It means you won’t need to repeat two-step verification each time you sign in to MyChart using the same device.
7: Click “Verify”
- Verifying the code completes the MyChart two-step verification process for your device.
After you complete MyChart two-step verification
You only need to set up two-step verification in MyChart once on a device.
- If you sign in from a different device, you will need to repeat two-step verification by entering a code sent to your email or phone.
- If you signed up for a new MyChart account, you can complete MyChart two-step verification the next time you sign in.
Recover your MyChart username and password
Follow these steps if you forget your 博彩网站 MyChart username or password.
To recover your username
Verify your first name, last name, date of birth and ZIP code.
- After you click Submit, you will get an email from mychart@ohsu.edu.
- The email subject will say “MyChart Verification code."
To reset your password
Verify your username, date of birth and ZIP code.
- After you click Submit, you will get a one-time code sent as text message or email.
- Enter the 6-digit code into MyChart to continue.
Create a new username or password
- Enter and verify your new username or password.
- Click Next to go to your MyChart homepage.